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Let us help you put it all together
Have a look at our Case Studies and see how our clients have benefited from working with us.
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AdminZone Ltd
Virtual Office and PA Services
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Bespoke Virtual PA Telephone Answering Solution
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The problem:
The atiquated ACCESS database designed to support the telephone answering service offered by AdminZone was holding the company back and physically reducing the number of calls that could be taken in a day.
Additionally, working out the Month End invoicing from the system was time intensive and prone to errors. With a new contract due to start, something needed to be done to ensure that the new volume of calls could be handled effectively.
Read more about our solution...
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Deccon Ltd
Specialist Flooring Contractors
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Bespoke Tendering Solution
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The problem:
A high number of Tenders delivered were being rejected, with incorrect client details and project information being a prime
cause. This was resulting in a large amount of lost business. The business was bieng judged on it's Tender production and not
its ability to deliver high class flooring solutions.
Read more about our solution...
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IT Brains Ltd
IT Support and Web Design
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Bespoke Companies House Listing Query Solution
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The problem:
The company specifically wished to target its marketing and brand-new start up companies. Finding suitable lists and having them in a useable electronic format was proving to be a difficult and frustrating task.
Read more about our solution...
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Touchbusiness Ltd
Telemarketing & Communications
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Bespoke Appointment Portal
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The problem:
Client confidence in the work being done on their behalf was becoming an issue.
The work being performed as disturbed by clients querying progess, slowing down the work.
Read more about our solution...
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SurveyorShip Ltd
Credit Hire
Insurance Claim Experts
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Witness Statement Generation Solution
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The problem:
A distributed workforce needing to produce consistantly formatted Witness Statements in support of County Court claims.
Speedy turnaround required in order to meet court timescales
Read more about our solution...
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Touchbusiness Ltd
Telemarketing & Communications
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Bespoke Telemarketing Solution
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The problem:
The processing of marketing calls required manual clerical work after hours to confirm appointments and to prepare client data.
Additionally, call agents were capturing inconsistent information and data.
Finally, work being carried out on spreadsheets was inherently insecure and corruption had become a problem.
Read more about our solution...
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Regimental Headquarters
The Duke of Lancaster's Regiment
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Bespoke CRM Solution
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The problem:
Client data was held in several different places and formats.
With the merger of three regiments into one, the accurate maintenance of these records proved to be onerous.
Read more about our solution...
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So, what are you waiting for?
Don't be too busy pushing your bike
to get on and ride it!
Contact us at Pennine IT TODAY
and let's get you in that saddle.
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